Return & Refund Policy
Kasturba Seva Sansthan
Address: S-557, No. 210, Second Floor Heera Complex, School Block, Shakarpur, Delhi
Phone: +91 9650188091
Email: kss.241274@gmail.com
Website: xxxxxxxxx
Thank you for supporting Kasturba Seva Sansthan. We value your trust and are committed to maintaining transparency in all donations and transactions.
Please read this Return & Refund Policy carefully before making any donation or transaction through our website.
Donations Policy
All donations made to Kasturba Seva Sansthan are voluntary contributions for charitable and social welfare activities including Food Distribution, Environment Protection.
Donations are generally non-refundable.
However, if any donation has been made mistakenly, duplicated, or affected due to a technical issue, you may contact us within 7 days of the transaction.
All refund requests are reviewed on a case-by-case basis.
If approved, the refund will be processed through the original payment method within a reasonable period.
Payment Security
All online payments are processed securely through trusted third-party payment gateways such as Razorpay and other authorized providers.
We do not store debit card, credit card, net banking, or UPI details on our servers.
All transactions are encrypted and handled according to standard security practices.
Cancellation Policy
If any service-related payment or order cancellation request is applicable, users may contact us within 7 days of the transaction or order confirmation.
Cancellation requests will be reviewed based on the nature of the transaction or service.
Refund Processing
Once a refund request is reviewed and approved, the refund amount will be processed within 7–14 working days through the original payment method.
Processing time may vary depending on the payment provider or banking system.
Non-Refundable Situations
Refunds may not be provided in the following cases:
- Voluntary donations made knowingly
- Incorrect information provided by the donor
- Delayed requests submitted after 7 days
- Transactions completed successfully without technical issues
Limitation
Kasturba Seva Sansthan reserves the right to refuse refund requests that do not meet the conditions mentioned in this policy.
Changes to This Policy
We may update or modify this Return & Refund Policy at any time without prior notice.
Changes will become effective immediately after being updated on this page.
Contact Information
Kasturba Seva Sansthan
Address: S-557, No. 210, Second Floor Heera Complex, School Block, Shakarpur, Delhi
Email: kss.241274@gmail.com
Phone: +91 9650188091
Website: xxxxxxxxxxxxxxx